Privacy Policy

Last updated: July 6, 2026

This Privacy Policy explains how PEXIA by BuildMatix ("PEXIA", "we", "us") collects, uses, and shares information when you use our website and applications (the "Services"). By using the Services you agree to the practices described here.

Information we collect

  • Account information - name, email, company, and password when you sign up.
  • Job content - photos, drawings, voice notes, and text you upload to create estimates.
  • Customer data - contact details for the customers you communicate with through PEXIA.
  • Usage data - device, browser, IP address, and how you interact with the Services.
  • Payment information - processed by our payment provider; we do not store full card numbers.

How we use information

  • Provide, operate, and improve the Services, including generating estimates and documents.
  • Communicate with you about your account, updates, and support.
  • Maintain security, prevent fraud, and comply with legal obligations.
  • Analyze usage to improve features and performance.

How we share information

We do not sell your personal information. We share it only with service providers who help us run the Services (such as hosting, analytics, AI processing, and payments), when required by law, or in connection with a business transfer. Providers are bound to protect your data.

Data retention

We keep your information for as long as your account is active or as needed to provide the Services and meet legal requirements. You can request deletion of your account and associated data at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to certain processing. To exercise these rights, contact us at founders@pexia.ai.

Security

We use industry-standard safeguards to protect your information. No method of transmission or storage is 100% secure, but we work hard to protect your data and notify you of material breaches as required by law.

Children's privacy

The Services are not directed to children under 16, and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. We will post the new version here and update the "Last updated" date above. Material changes may be communicated by email.

Contact us

Questions about this policy? Email founders@pexia.ai.